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Feb 19 2008, 8:49 AM EST (current) s.penzig@wlv.ac.uk 6 words added, 2 words deleted
Feb 18 2008, 9:20 AM EST JaneLittlehales 142 words added, 1 word deleted

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This page lists some of the tools and communication methods used in the casestudies
  • building communities - Oxford, UCL, Edgehill
    • In Oxford, ITSS community built through email lists, weekly e-newsletter, community wiki, seminars, lunches, vendor events, web pages. Wider community - OUCs reps on college/department IT committees (by invitation)
  • face-to-face meetings - UCL, Exeter
  • e-newsletter - Wolverhampton, NEWI, UWE
  • Paper newsletter
    • Oxford - termly, colour, photos, news and articles, adverts for conferences, OUCS services, etc.
  • login messages - UWE
  • Welcome email to new starts - OxfordOxford, Wolverhampton
  • Welcome letter to new starts - Oxford
  • Welcome leaflet to new students - OxfordOxford, Wolverhampton
  • Freshers Fair stall - Oxford
  • Adverts in university newsletter - Oxford, usually on a specific service or event
  • Annual report - Oxford, full report on all services, changes, usage, etc. ; Wolverhampton
    • Induction presentations
      • Oxford - provide staff and/or slides to colleges/depts. Termly "Breakfast at OUCS" for new staff - 30 mins presentation, 30 mins coffee and croissants
    • Newsfeeds
      • Oxford - several aimed at different user groups
    • Web 2.0 - Edgehill
    • Moddle - open source Course Management System http://moodle.org/
      • UCL
    • Blogs
    • Facebook - social networking site http://www.facebook.com