This page lists some of the tools and communication methods used in the casestudies
- building communities - Oxford, UCL, Edgehill
- In Oxford, ITSS community built through email lists, weekly e-newsletter, community wiki, seminars, lunches, vendor events, web pages. Wider community - OUCs reps on college/department IT committees (by invitation)
- face-to-face meetings - UCL, Exeter
- e-newsletter - Wolverhampton, NEWI, UWE
- Paper newsletter
- Oxford - termly, colour, photos, news and articles, adverts for conferences, OUCS services, etc.
- login messages - UWE
- Welcome email to new starts - OxfordOxford, Wolverhampton
- Welcome letter to new starts - Oxford
- Welcome leaflet to new students - OxfordOxford, Wolverhampton
- Freshers Fair stall - Oxford
- Adverts in university newsletter - Oxford, usually on a specific service or event
- Annual report - Oxford, full report on all services, changes, usage, etc. ; Wolverhampton
- Induction presentations
- Oxford - provide staff and/or slides to colleges/depts. Termly "Breakfast at OUCS" for new staff - 30 mins presentation, 30 mins coffee and croissants
- Newsfeeds
- Oxford - several aimed at different user groups
- Web 2.0 - Edgehill
- Moddle - open source Course Management System http://moodle.org/
- Blogs
- Facebook - social networking site http://www.facebook.com