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test
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Untitled Photo
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Mar 3 2009, 3:41 AM EST by
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Thread started: Mar 3 2009, 3:41 AM EST
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test
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What Next?
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Discussion Forum
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Feb 24 2009, 10:00 AM EST by
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Thread started: Feb 23 2009, 9:46 AM EST
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I wonder where we are going with this next - everything seems to have gone quiet on this site - is the activity now taking place elsewhere?
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Last Reply:
RE: What Next?
By: ,
Feb 24 2009, 10:00 AM EST
Thanks - Its a shame the wiki and the blog are not a little more integrated. Perhaps feeds can be set up from each cross referencing each other.
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Investigation into use of Web 2.0 Technologies in HE
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Discussion Forum
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Aug 20 2008, 5:35 AM EDT by
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Thread started: Aug 20 2008, 5:35 AM EDT
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I am conducting some research into the use of Web 2.0 technologies in the HE sector in the UK, and it would be useful if anyone from this wiki would be willing to complete the following questionnaire: http://www.surveygizmo.com/s/57559/web20he
Many thanks for your help
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Liaison Community of Practice
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Liaison
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Apr 15 2008, 8:59 AM EDT by
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Thread started: Apr 2 2008, 6:49 AM EDT
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Interesting stuff and something that UCISA should get involved in. I think it would fit well within the existing remit of TLIG-CLIWG without any new groups or sub-groups.. I like the idea of bringing in knowledge and practice from outside the HE sector. I am sure there is a lot for us to learn if we can adapt it to our community and values.
Paul
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RE: Liaison Community of Practice
By: ,
Apr 15 2008, 8:59 AM EDT
Hi Chris, the CLIWG will be re-inventing this wiki as one for 'good practice in communication' , ie taking it away from the one-event item and turning it into a more permanent 'database'. So yes, I think we should certainly continue to use this wiki in order to bring the liaison community together along with the conference events, the institutional visits, the videoconferencing of meetings etc etc - the more ways we can communicate the better!
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Brighton University social networking site
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Case Studies
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Mar 28 2008, 4:26 AM EDT by
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Thread started: Mar 28 2008, 4:26 AM EDT
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Hi Jeni,
how much use does the Brighton social networking site get? I notice you put computing News Flash messages up - how else do inform users?
Sue
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Is a wiki useful?
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Home
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Mar 10 2008, 10:13 AM EDT by
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Thread started: Dec 13 2007, 6:23 AM EST
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Do you think it is useful having a wiki set up before the workshop? Would you have prefered a Facebook or other social networking site?
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RE: Is a wiki useful?
By: ,
Mar 10 2008, 10:13 AM EDT
I have been trying to use both facebook and wikis recently for colloborative work with small groups that I'm involved in. Facebook is fun and feels ok for short sharp communications but is not good enough for collaborative work involving sharing materials and documents. And there is far too much "noise" from all the social networking stuff. This wiki seems to offer far more potential.
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What's next
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Workshop discussion sessions
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Feb 26 2008, 4:59 AM EST by
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Thread started: Feb 19 2008, 10:06 AM EST
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Hi
Thanks to the working group, I found it a very worthwhile day. Couple of ideas for best practice guide - how about a wiki to capture technical translations eg 'break in service' for 'outage'; 'outgoing messages' rather than 'mail gateway'.
Also, if possible a survey of university staffing to see if dedicated posts within Information Services improves the communication.
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RE: What's next
By: ,
Feb 26 2008, 4:59 AM EST
I was also wondering if anyone required/encouraged staff to do plain English training?
Sue
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Communication with Students
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Workshop discussion sessions
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Feb 26 2008, 4:38 AM EST by
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Thread started: Feb 26 2008, 4:38 AM EST
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I'd like to pick up on the point "Communication with students: they see email as 'old-hat' - should we be using other methods eg texting" with a note of caution. The student body is very diverse and whilst I agree that the traditional 18-21 age range is moving away from email and I think it is still an important medium for other types of students.
Has anyone got experiences to share about trying to communication with different customer groupings such as international students, mature students, part-time students in employment, students from non-traditional educational backgrounds etc. ?
Paul
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White noise
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Workshop discussion sessions
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Feb 26 2008, 4:14 AM EST by
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Thread started: Feb 26 2008, 4:14 AM EST
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'White noise' / too many messages was identified as one the problems in the discussion sessions. I wondered if any institutions had any kind of institution-wide policy on communicating or getting feedback? Here at Leeds the University has started looking at this issue, and the Market Research team are contacting departments and services to provide advice on getting feedback and looking at ways to reduce survey fatigue.
Sue
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Sample Newsletter
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Casestudy 4
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Feb 25 2008, 4:04 AM EST by
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Thread started: Jan 10 2008, 6:35 AM EST
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This sounds great - could we see a sample newsletter?
Sue Penzig
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RE: Sample Newsletter
By: ,
Feb 25 2008, 4:04 AM EST
Yes the newsletters work because they are tight to the point and relevent to the audience at the Insitute. I will keep it in the back of my mind to see if there anything that may work.
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updating blogs
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Casestudy 5
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Feb 22 2008, 9:50 AM EST by
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Thread started: Jan 15 2008, 10:35 AM EST
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Brian,
One of the reasons people in our dept don't want to start blogging is that they don't think they would keep it up. Do you find it takes a lot of your time - is it difficult to post on a regular basis?
Sue
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RE: updating blogs
By: ,
Feb 22 2008, 9:50 AM EST
I have time to write emails (and read them!) but rarely have time to read a blog, or a wiki to be honest. Or rather, I rarely /make/ time to read them. Having decide long ago that I'd read email, I give all other channels far lower importance. I don't like going here for a conversation with this person, there for an update on that project, and everywhere to find out the latest on another topic. Blogs, Facebook, wikis, Second Life - when I've got time to spare. Email - everyday (all day!) I don't think this is because email is better, just I've been around it longer so it got into my working patterns first.
Jane
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Staff time
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Casestudy 3
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Feb 18 2008, 9:42 AM EST by
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Thread started: Jan 17 2008, 11:38 AM EST
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I wondered how much time is allocated to this. At UEA we don't have anyone dedicated to communication, with the result that it is an add-on to several jobs, and gets squeezed, particularly at times when it's needed most. I also wondered whether you have templates for getting a uniform feel of vocab/tone in your communications?
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RE: Staff time
By: ,
Feb 18 2008, 9:42 AM EST
I'm the Marketing Manager for Oxford University Computing Services (OUCS), which includes all aspects of communications, marketing, publicity, etc. of our services and events to the rest of the University.
It's a new post, created in Feb 2006. I work 3 days a week - and that's fine. However, I don't /do/ everything and I certainly do not write all our webpages! A lot of my time is spent on co-ordination and advising people on the best way to get their message to the right audience, making sure the OUCS logo and URL's appear appropriately on everything and keeping the information flowing through our established channels (RSS feeds, newsletters, reports to committees, etc). I've written a number of web pages to describe a communications strategy, how to approach advertising, resources available, etc. I doubt many people read them but I find it handy to refer people to and so its not all just in my head.
We did used to have separate bits of paper produced by different sections and different times. It took a while to get established but now most are very happy to co-ordinate with (read: dump all the work on) me.
I work closely with our Information Services Section who look after the website. Anyone within the department can add web pages but between ISS and myself we check things are the right style, right place, right info, etc. Writing style and jargon is tricky but I will ask for clarification or suggest changes if needed. Techy people often seem to overlook the simple things - what is the service and why would I be interested in it? - in their enthusiasm.
Branding is a real issue. We have some great designers here who like to be creative. It can be hard to persuade them that they have to use the established logo or webstyle instead of their lovely new creation.
Jane
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roger_hewitt |
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Videos and photos
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Workshop presentations
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Feb 15 2008, 12:52 PM EST by
lisbk |
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Thread started: Feb 15 2008, 12:05 PM EST
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Any news on where and when the images from the event will appear? I'm interested in how quick and easy it is to produce a record of an event. What's the sound quality? How much editting is needed?
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RE: Videos and photos
By: lisbk,
Feb 15 2008, 12:52 PM EST
"Any news on where and when the images from the event will appear? I'm interested in how quick and easy it is to produce a record of an event. What's the sound quality? How much editting is needed?" Hi Roger I uploaded the videos from my camera this morning. I then added the YouTube widget to the page. Note that the memory card on my phone was full so I only have the two videos of Nici (plus photos which I;ll upload to site later). I'd be intetested in feedback - this was an experiment with a cheapish camera, used by an amateur, etc. I'm hoping that this lighweight low effort approach can have benefits - i.e. trigger memories of the talk. But I've welcome views from the event attendees.
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Speed updating - some practicalities
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Casestudy 7
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Jan 31 2008, 9:20 AM EST by
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Thread started: Jan 31 2008, 9:20 AM EST
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I find this very intriguing as it sounds a good way of getting a lot of information across. However I wondered about the following:
In 2 minutes how much useful info can you convey? After hearing 30-40 mins of 50+ speakers how much do you remember? And is there any record of the event afterwards? Could you podcast it or would that be too much work?
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I am here
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Casestudy 4
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Jan 16 2008, 9:03 AM EST by
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Thread started: Jan 16 2008, 9:03 AM EST
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If anyone wishs to comment on the Newsletter case study this is just a quick note to say I have signed up to this service and will get back to you if you have any questions.
Rob
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evaluating communications
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Discussion Forum
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Jan 15 2008, 10:19 AM EST by
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Thread started: Jan 15 2008, 10:19 AM EST
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I wondered what methods people have in place to evaluate the communications they/their department produces - whether they are user documents, reports etc.
I came across a project called DISCERN (http://www.discern.org.uk/), which is ' a brief questionnaire which provides users with a valid and reliable way of assessing the quality of written information' of health documents. Do you think a similar checklist would be useful for evaluating IT documents?
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Workshop discussion
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Discussion Forum
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Dec 10 2007, 11:26 AM EST by
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Thread started: Dec 10 2007, 11:26 AM EST
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If you have any topics you would particularly like to see raised during the workshop, please post them here.
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